PRIVACY POLICY

Last Updated: 12/2024

1. Introduction

Welcome to House Of ALIO ("we," "our," or "us"). We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.houseofalio.com) use our services, or interact with us in other ways.

2. This website collects personal data to power our site analytics, including:

Information about your browser, network, and device

Web pages you visited prior to coming to this website

Your IP address

This information may also include details about your use of this website, including:

Clicks

Internal links

Pages visited

Scrolling

Searches

Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

SMS/Text Messaging Information: If you opt-in to receive SMS/text messages, we collect your phone number and may send you updates, promotions, or notifications regarding your account or transactions.

3. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: To process your orders, respond to inquiries, and provide customer support.

  • SMS/Text Messaging: To send you text messages related to your account, purchases, updates, or promotional offers. If you opt-in to receive SMS messages, we will use your phone number for this purpose. Message and data rates may apply.

  • Marketing and Promotions: To send promotional offers, newsletters, or other marketing communications, including SMS messages, if you have opted-in to receive them.

  • Improvement of Our Website and Services: To monitor website traffic, improve user experience, and enhance the functionality of our website.

4. Consent for SMS/Text Messaging

When you provide us with your phone number and opt-in to receive SMS/text messages, you consent to receive marketing and transactional messages from us. You may receive messages regarding your account, new products, services, or special offers.

  • Opting In: By providing your phone number and checking the box to receive SMS notifications, you consent to receive automated text messages.

  • Opting Out: You may opt-out of receiving SMS messages at any time by replying "STOP" to any SMS message you receive, or by contacting us directly at [Insert contact details]. After opting out, you will no longer receive SMS communications unless you opt back in.

Standard Messaging Disclosures:

  • Messaging frequency may vary.

  • Message and data rates may apply.

  • You can opt out at any time by texting "STOP."

  • For assistance, text "HELP" or visit our https://www.houseofalio.com/privacy-policy

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with the following:

  • Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, sending SMS messages, or conducting business operations.

  • Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to a subpoena, court order, or government request.

6. Data Security

We take reasonable measures to protect your personal information, including SMS/text message data, from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. You have the right to:

  • Access and Correct: Request access to or correction of your personal information.

  • Opt-Out: Unsubscribe from our marketing communications at any time.

  • Request Deletion: Request that we delete your personal information, subject to legal and contractual obligations.

8. Cookies and Tracking Technologies

We use cookies and other tracking technologies (such as web beacons) to enhance your user experience on our website. These technologies may collect information about how you use our site, which we use to improve the functionality of our site and to provide targeted advertising. You can control the use of cookies through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:


Email: info@houseofalio.com

Phone: (210) 851-8892